Kevin_

Game Expert

Hi and welcome to the Community! If you are playing directly from Facebook, you do not to worry on making any updates as this is done automatically for you backend whenever you open the game.

Hi there, I am sorry to hear that your game is not loading. We usually recommend these steps to make sure that nothing is wrong or broken in your game: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates. *Memory: Keep at least 2GB of free storage for smooth…

Hi and welcome to the Community! Do you mean that you can not locate the app within your phone. Please try accessing your device's app store for example Google Playstore if using Android or Appstore if using IOS. Search for the game name, if still installed you should see a button to open the game. Alternatively try using…

Hi there, Can you please let me know what is exactly not working in your game to try to help?

Hi there, In order to update the game, you have to go into your device's app store and search for the game. For example if you play from an Android device head into the Google Playstore, search for the game name and if there is any update available you should see the option.

Hi and welcome to the Community. I am sorry to hear that you have lost your progress. No worries, please follow this article we created to help you get back on track: I can't find my progress in the game – How to retrieve my levels

Hi and welcome to the Community! Could you please let me know what is preventing you from playing everyday to earn rewards?

Hi there, I am sorry to hear you had trouble with level 8383. It looks you managed to overcome this level now. Congratulations! I am sure it was not easy. In case you have any other trouble, do not hesitate to let us know. Have a nice day!

Hi there, could you please let me know what extra games are you referring to?

Hi there, I am sorry to hear you had trouble with level 9098. I can see that you have passed this level now. Congratulations! I am sure it was not easy. Have a nice day!