Kevin_

Game Expert

Hi @alhajahmdmhmd, we love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and have a…

Hi @harsh_123, I am sorry to hear that you are having trouble with your candy Royale progress after asnwering a phone call. Please note that every device has a limit of how many apps it can operate at the same time, as well as battery saving configurations. That means that when you put the game in the background to do…

Hi @Chris-38, I am sorry to hear you are unable to finish level 2306. Could you please let me know what is preventing it or what issue are you currently facing?

Hi @nataliraiol02 , I understand you would like to have the option to watch Ads again. We have prepared a guide: Video ads disappearing or not available to help provide you with more information, so please check it out. Have a sweet day!

Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and…

Hi @marcita81, could you please share some additional details about what you are referring to? Are you having any trouble?

Hi @Sirapa, I am sorry to hear that you are having trouble with level 8349. I can certainly understand and relate that some levels can be troublesome. I suggest focusing on the first moves clearing the sour skull as this will consume most of your moves and also it may also help to watch a Youtube video of how another…

Hi, @basavadev, I am sorry to hear that you are not seeing Ads in your game. We have prepared a guide: Video ads disappearing or not available to help provide you with more information, so please check it out. Have a sweet day!

Hi @Angelique_D , I am sorry to hear that you have lost your items and lives. We will be happy to get you going but could you please Contact Support directly so that we can best further help you. 

Hi @Petra81 I am sorry to hear that you have not received your Gold Bars rewards. Would you be so kind as to let me know the event/challenge that was supposed to credit them? Also, could you pleas share with me your in-game user ID to locate your account.