LisaBa

Noble

Comments

  • The jellies confused me at first too. Watch this video of a player passing the level, it should help you out: https://www.youtube.com/watch?v=yrrGUv24Ix8 You can remove a jelly tile from the level by making a match over the jelly’s square. Focus on matching the jelly tiles first before you move onto other candies on the…
  • If you open the game on Facebook (on the computer) are your levels and things there? If so then disconnect the game from FB on your mobile and then reconnect again. Let us know how you get on. :) 
  • I had a similar problem a few weeks ago and I used my mobile to ask for help and it worked. Try this as a work around until the issue on Facebook is fixed :) 
  • I know that the levels can be a bit different depending on the platform that you are on. I understand that the layouts sometimes have to be made slightly different so that they work well on the device/computer that you are playing on. If I am finding a level really tricky I test it on the computer to see if it is a little…
  • How long have you had this problem for? Do you have the same problem on your mobile device too? I would try all of the regular troubleshooting first, clearing the cache, updating the Java and testing it on another browser. See this video for more tips: https://www.youtube.com/watch?v=OESCE4Jj2tU Let us know how you get on.…
  • Have you tried testing it on another browser? Chrome always works well for me. Check that your Java is up to date here: http://get.adobe.com/flashplayer/ Let us know how you get on :) 
  • Hey have you tried all of the usual computer troubleshooting? Clearing the cache, updating the Java etc. King have made this video to help with most loading issues it may help you too. https://www.youtube.com/watch?v=OESCE4Jj2tU Let us know how you get on :) 
  • Hmm that is a tricky one, whenever I have had problems I try the troubleshooting again and even after a few tries it always works in the end. So you have tried on both chrome and IE? Do you have a mobile device you can test it on? So you can check that it isn't a weird error with your game/account. 
  • Thanks Combo, that helped me out too! 
  • Not sure what you mean exactly? I think they just have to be swapped for them to go off, or do you mean there is no order to which candies explode as a result of this? Are you able to explain more, or am I being silly :S?