Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Stuck loading level 775

I'm on level 775 and when I click on it to start playing the level, I get stuck on the loading screen with the rotating pink and white candy. I've tried several times today and the same thing happens each time. I'm able to play older levels thought so it seems to just be a problem with that level. I tried clearing my cache and history (I'm using Chrome) and it didn't help.

Accepted answers

LisaBa

Sorry to hear that you're having this problem, it is frustrating I am sure. Have you tried testing the level on a different browser. Clearing the cache is always good, also I would try restarting your computer as well.

Here is the video that King made that should help you too

https://www.youtube.com/watch?v=OESCE4Jj2tU

Let us know how you get on, hope it works again soon!

All comments

LisaBa

Hmm that is a tricky one, whenever I have had problems I try the troubleshooting again and even after a few tries it always works in the end. So you have tried on both chrome and IE? Do you have a mobile device you can test it on? So you can check that it isn't a weird error with your game/account.

cinamin

Level 775 finally loaded for me today (after a long loading time) so I suspected that the restart helped and I marked the issue as solved. I managed to pass the level but now I'm encountering the same issue of being stuck loading on level 776. I watched the video and tried all of the suggestions and it hasn't helped. I also tried opening Candy Crush using Internet Explorer and the game won't load at all.

I should also mention that the other King game I play, Farm Heroes Saga, works just fine.

LisaBa

Here is the video that King made that should help you too

https://www.youtube.com/watch?v=OESCE4Jj2tU

Let us know how you get on, hope it works again soon!

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Accepted answers

LisaBa

Here is the video that King made that should help you too

https://www.youtube.com/watch?v=OESCE4Jj2tU

Let us know how you get on, hope it works again soon!

All comments

LisaBa

Here is the video that King made that should help you too

https://www.youtube.com/watch?v=OESCE4Jj2tU

Let us know how you get on, hope it works again soon!

cinamin

I should also mention that the other King game I play, Farm Heroes Saga, works just fine.

LisaBa

Frustration
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
In app purchases
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Merge Accounts
Hello, I am trying to get Candy Crush Saga to work on Windows 11. So I was hoping someone could merge my account 2112260453 to my new King account, which is numbered 16129197945 Thank you.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Pins are missing
i was well on my way to completing the pins but the app restarted and now them pins tab is no longer available

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…