Momsy2

Level 3

Just checking to see if any progress has been made to fix connection issues in candy crush. I haven’t been able to connect to play or save progress in more than a month now 😕 Game id 6220393700. Thank you🌷

Yes!! I get that message in candy crush and my profile doesn’t load so I can’t save the game :/ also “no connection “ error message in BubbleWitch3. Hopefully will be fixed soon. Thanks 😊

I haven’t received anything for the inconvenience yet and looks like the issue is still there. But I’m sure team is working on a fix. Thank you all 🙂

Thanks @QueenRaffie! 9335786812

I finished Tricksies party challenge but when I go to “claim” reward, nothing happens. Why am I not receiving any rewards even though I was in first place? Thanks.

I’m still seeing ‘claim’ in the game for Tricksies Challenge days later. Is there a bug in the game that needs to be checked?

Can you please get me your user ID # so that I can elevate this to a King Admin. They need to look into your account to find out what is going on. 6220393700

Thanks @Elsa @Momsys2 Welcome to King Care. I am very sorry that you are experiencing a problem with your Gold Bars, these should never go missing. I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen. As soon as you get back…

Hi Momsy2, sorry to hear about your issue. I will elevate this to a King Admin who can look into your account and write you here privately. Since they are all off for the weekend you won't hear from someone until Monday. While you are waiting can you please get your user ID # to speed things up. Here is how you can do…

6220393700 as stated before