Comments
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@thestevefry I agree! I know how frustrating it was when I had that awful wheel. It took about 2-3 weeks until mine went away. Personally, I think that most people don't respond, because everything is going smooth in their game. I also think that the Moderators definitely need to keep players updated on what is going on…
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@Carol-38 If you don't mind me asking, are you talking about getting lives from other players, or from the refill lives feature? Just wondering, because I only get lives from the refill lives for about an hour for the entire day. I haven't been able to get those refill lives(through out the day) for at least a month. I'm…
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@christinewupp I understand that those gold bars are meant to use them, but the ONLY reason I have that many is because of a glitch that happened in my game, and I loss all my bars. The Customer Care team were able to fix the problem, and they retrieved my progress. Since there's other issues with my game, and I cannot…
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@QueenB , Here are a few screenshots that might be able to help you see where I'm stuck. Just to be clear, I could get through this entire episode race if I were to use a lot of my gold bars. Well, I don't want to use bars all the time, but would like to have refill lives, boosters, and of course, that Sweet Cinema.…
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@QueenB and @MountainMom , Thank you for replying back to me. I was able to get help from the Customer Care(not sure if I have the correct name, but the team I needed). They were able to get me a fair amount of bars back, which should help me with these very hard levels. Unfortunately, there's not much they can do to…
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I have not received: Sweet Cinema, Extra refill lives, Ads, or any boosters, and I need all of them to move forward in this game. I have reached out to Customer Care, and they continue to tell me they will pass along my issues to the right department? This has been going on for at least 3 weeks. The reason that Customer…
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I just wanted to give my support to those players that still have that ridiculous wheel in their game. I had it for at least 2 weeks, and during that time, not once did the Moderators give an update, which is BS!! I don't know how things work between them and the rest of the team at King, but it makes no sense to me that…
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Hey @MustardCyborg, Thanks for the explanation. I have been going back and forth with Customer Care, and it sounds like this is something that I will have to "wait it out", and hope I get all the features back to my game soon. I will say this, since I don't have a lot of gold bars left, I hardly play anymore. All games are…
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I hope you're able to get all your Gold bars back. When some players had that glitch and it took us down to level one, I was one of the unlucky ones , and lost all my bars. I had over 4,000. I did reach out to Customer Care, and they were able to retrieve my progress, but only could give me 400 bars back. Good Luck, and…
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I agree, and understand you! For me to move on in this game, I need to have those features( whatever they're called) to show up in my game in order to have any chances to go forward. Thanks for your feedback!
