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Under Investigation: Wrong rewards for Chocolate Box
Unfortunately there's an issue affecting the Chocolate Box rewards at the moment. We are already hard at work on it and will resolve it as quickly as possible. We’ll keep you updated in the Candy Crush Saga Community. Thank you for your patience and understanding.
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❄️ Holiday Season
Get ready for a frosty adventure in Candy Crush Saga's Holiday Season! From December 2, 2024 to January 12, 2025, immerse yourself in the magic of winter with thrilling events, and plenty of surprises. Here’s everything you need to know about the upcoming season: Main Events Spearmint Snowstorm Dates: December 2 to 29 Join…
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🍰 Don't feed the Troll!
Bubblegum Troll loves to eat cakes filled with delicious rewards. Stop him before he does, and keep those tasty rewards for yourself! How to play "Don't feed the Troll! To stop him, you'll need to collect enough orange candies to fill the progress bar in a limited amount of time. If you don't make it in time, Troll will…
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👽 Astros vs. Aliens
Ready for an out-of-this-world adventure? Astros vs. Aliens is a thrilling, time-limited event designed to ignite your competitive spirit! Team up with others, conquer levels, and earn amazing rewards— including Gold Bars! How does it work? * Choose a Team: At the start of the event, you’ll need to pick a team to join.…
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Update: I've received the wrong rewards for my Chocolate Box
We’ve been investigating an issue with the Chocolate Box event, where some players have reported not receiving the correct rewards. Our team has identified that, for now, your earned Gold Bars will only appear once the next Chocolate Box event begins. Please keep an eye out for the upcoming event and check your Gold Bar…
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Under Investigation: Levels not counting for Weekly Contest
We apologize for the inconvenience, but it looks like there's currently an issue with our Weekly Contest: some players have reported the game is not counting their levels towards the event. Our studio team is aware and working diligently to fix it as swiftly as possible. 💪 We will share updates in the Candy Crush…
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👑 Season Mastery and Mastery points
Season Mastery is a new way of rewarding you for completing some season events or features, in other words, collect Mastery Points to open new sweet chests! How do I get Mastery points? To win Mastery points, you'll need to complete season events or features that have a Golden Star with a Rainbow border tagged on it. Not…
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🎫 Season Pass
The Season Pass offers you sweet rewards when you win a level during a limited amount of time! You can choose between the Free Pass and the Gold Pass, which gives you higher rewards per tier- that's up to you! Please note: When you receive the Gold Pass pop-up, you'll see a page with all the possible rewards for the…
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Why don't I have this special event on my computer when I have it on my mobile?
Currently, many of our exciting extra challenges and live events are predominately on mobile platforms. Implementing events and challenges on the desktop versions of the games takes a different set of specifications and delivery requirements, which rely on some resources outside King over which we have no control. For this…
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I have seen King promotions, which I can complete to win prizes. Is this genuine?
The King brand is highly visible and considered a mark of quality in gaming. However, this visibility sometimes leads to fake features, events, offers, and promotions. Official Promotions only King only runs competitions and promotions via our official social media and website channels. You'll see in-game advertisements…