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What is the Season Mastery and how do I get Mastery points?
What is this new feature about? Season Mastery is a new way of rewarding you for completing some season events or features, in other words, collect Mastery Points to open new sweet chests! How do I get Mastery points? To win Mastery points, you'll need to complete season events or features that have a Golden Star with a…
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What is Adventure Path?
Adventure Path is the name of a new thrilling event in your game—only for the boldest and most adventurous players! Adventure Path splits the map into two captivating tracks, so you'll find yourself faced with a choice: which track will you follow? What differences will I find in the tracks? Both tracks will feature a…
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Why can't I see the Candy Crush All Stars event?
If you don't see the All Stars in your game, that is completely normal! As the curtain comes down on our greatest All Stars yet, the in-game event is over and we truly hope you enjoyed competing in the tournament. Now it's time to get everything ready for the Finals, that will be held in June- we'll keep you posted! I…
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How to update your Milestone banner
We’re sorry that your Milestone banner wasn't updated after you passed a milestone in the game for a while- but worry not, this issue has been solved now! To get the shiny Milestone banner you deserve, please follow these few steps: - Close and restart the game - Replay your last milestone level - And just like that, your…
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What's the Season Pass and how does it work?
The Season Pass offers you sweet rewards when you win a level during a limited amount of time! You can choose between the Free Pass and the Gold Pass, which gives you higher rewards per tier- that's up to you! Please note: When you receive the Gold Pass pop-up, you'll see a page with all the possible rewards for the…
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Why don't I have this special event on my computer when I have it on my mobile?
Currently, many of our exciting extra challenges and live events are predominately on mobile platforms. Implementing events and challenges on the desktop versions of the games takes a different set of specifications and delivery requirements, which rely on some resources outside King over which we have no control. For this…
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I have seen King promotions, which I can complete to win prizes. Is this genuine?
The King brand is very visible in the media and is considered by many as a mark of quality in gaming. Due to this, sometimes you'll see features, events, offers, and promotions that look like King-branded items. Unfortunately, many of these are not genuine, and we do as much as we can to ensure you are not misled. King…
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What types of extra games features can I find in my game?
Our Game Teams love to give you more of the game you love! To expand on your favorite games, they'll come up with new, innovative, and exciting gameplay elements, events, and challenges to put a spin on the game and test your skill for sweet rewards. Most events will appear for a limited period and carry a time window for…
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Why don't I have a new challenge but my friend does?
If you don't have a challenge but your friend does, don't worry - you won't be missing out. At King, we are constantly looking for ways to make our games more fun, interactive and challenging. Whenever we create a new feature, we always like to test it with a small group of players first, to make sure that they like it as…
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My special event just disappeared!
Our events and challenges are a great way to test your skills in a special element of gameplay and earn some awesome rewards. * Special events will be visible only for a limited time, so try to keep up-to-date by checking your device notifications for the game. You should also see pop-ups and messages to let you know when…