We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Yes a proper answer on when contacting the app store issue will be fixed would great. It has been months now. I have 100s of gold bars that I can't access. I have given up playing in sheer frustration and now just come back once a week to check if fixed.