Having done all that is suggested including reinstalling the games, this is still happening. I am playing Candy crush Soda and Candy crush saga and am unable to play the videos
Happening to me also. I don't know which ad it is as it closes the game as soon as I click on the 'play' button. Have cleared cache, all is up to date and I have restarted my phone. Am not able to access bonus moves, cinema etc where a video is available.