I also have the same problem, but with Soda Saga. I am on a laptop. I checked the regular Candy Crush Saga and Bubble Witch 3 Saga, and they say I do have connection. I will try to get a screenshot when I can if you need one.
I am mostly Stella, overall. I usually play Soda Saga (I'm on level 765 now). I try to play this to be kept entertained and to think more logically. Seeing all these delicious levels keep me going! :)