Cat831 Newbie

Hi Kiara, I am referring the the Holiday challenge referenced in this post: https://community.king.com/en/candy-crush-saga/discussion/322882/i-passed-90-levels-before-sunday-and-i-still-haven-t-received-my-50-bars It seems I was not the only player who didn't receive the Holiday prize of 50 bars for passing 90 levels. For…

Thanks Arwen777, but I actually had a streak. My computer shut down due to a power failure just as I was about to claim it, and when I rebooted, it didn't show the streak. Also, I seem to recall that the lowest prize for 1st place, even without a streak, is 15 bars, but I could be wrong. Anyway, I was on a long streak and…

Thank you. I could not find "Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email" so I had to use the support link you posted. Thanks for your help :)