Since this has been an ongoing issue and King is not responding, how about boycotting the game? If everyone who is adversely affected by the change to portrait mode would agree to not play Candy Crush for a specific period of time, perhaps that would get the developers’ attention. What do you think?
Mine shifted to portrait mode in the middle of a game three weeks ago. Seems to be a known issue that is getting no response from King. I am not spending any more money in this until it’s fixed. It seems like a lot of my CC “friends” have stopped playing.