Hi Elsa I have responded to Customer Care with the details you recommended, including my User ID, old email, new email etc but all I received was this automated response to leave them feedback! No one is responding to the information that I am sending them. So, are you suggesting that I fill in the form on this forum…
Hi Elsa, I have done all that you have suggested, it is now nearly a week and Customer Care has still not responded to my query. Why are they not responding?