Jason_Balmuth Newbie

Hi Jason, sorry for the delay in responding. let's try this troubleshooting first. Clear the history on your tablet and then shut it down, wait 10 seconds and then open it again. Open the game and log out of Facebook and then log back in. It should bring you back to your current level. If not, then I must ask you to please…

Hi Elsa, sent this in comment - not sure if it should have been external post. i tried the steps but no luck. user id looks like 9561533102. help is much appreciated. it took me a lot of hours over several years and a few dollars here and there to get to that point. best,Jason