We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
Adding to this because I'm having the exact same problem. I have all bottom channels open and instead of anything falling it leaves a blank space for one move then replaces the liquorice so nothing ever move down meaning the ingredients don't fall that one space diagonally. I've played this so much and it always happens.…