Hi Jim, are you referring to playing on the Windows 10 app? No one has reported the app having no sound. Only reported issues have been when using Chrome and I gave you the link above to correct that or to try another browser. Please let me know if you are not getting sound when using the Windows 10 game app. Elsa, I…
Hi Jim, I haven't heard of any audio sounds on Windows 10. There was an audio issue using Chrome. This is the tip that was used for Chrome: https://care.king.com/en/alphabetty-saga/superstar-information-post-missing-sound-on-games If it's on Windows 10 then perhaps it's a sound problem with your laptop. Have you tried…