Jo-17

Level 2

Can I just say a big THANK YOU !!! It looks like the tecky gnomes have fixed the problem for my videos are now playing. How lovely is that!!! Thank you for your work on our behalf. ❤️

I had a 'feedback' email from King, asking me to rate their response to my contact with them. So I told them I get are botty responses or the 'check for updates, clear cache, log out, restart, fly to the moon and back' and that therefore my rating of King's responses was as low as it could be!! (Same thing when I contacted…

I've sent a message to King and then replied to their 'bot' response saying this has to be a software problem and they need their techies on it. Perhaps someone could actually play the game on their own android and see if it replicates. That we've all tried everything and we know it's not 'us'. It's something in their…

I've also had this problem since yesterday 29th October (I'm in the UK). And it happens across three android devices - phone, tablet and pixel slate. So it must be a problem at the King end or it wouldn't be happening to a number of us. Only seems to be happening on Android??

All back to normal now!

I have the same problem. All the King shortcuts have disappeared from a menu on the lefthand side of my Facebook Home page. Shortcuts to groups etc. there. But no clickable link to Candy Crush Saga, Soda or Jelly. All gone. I have to search for CC Saga from within Facebook and then click on 'Play Game'. Shortcuts linked to…