Thank you for your reply. I have done everything you suggested but still have not recovered my levels. I really don't want to lose them. I am not prepared to start again. Regards Judy
Thank you for your reply. I only play on my Android phone, although originally ie 6 years ago I played on my old laptop through Facebook. I did have an account setup, I think, although at my age it's hard to remember that far back. I look forward to hearing from you or Teresa later. Thanks