Hi @PummyRaj, thanks! I have replied both now.

Hi @rmoghul Could you please complete the following recommendations and let me know your confirmation in case you still have trouble with seeing the tournament: Make sure you are connected to your account, and your Internet connection is stable. If you log out and back into your account, the event might need some time to…

Hi @cin_abreu, Could you please complete the following recommendations and let me know your confirmation in case you still have trouble with seeing the tournament: Make sure you are connected to your account, and your Internet connection is stable. If you log out and back into your account, the event might need some time…

Hi @Vivisca, I am sorry to hear you are having trouble with level 8585. I understand that this level is looking very difficult to pass and after having a thorough look at the level myself, I agree that while challenging levels are a large part of the fun of the game, this particular level may need some additional attention…

Thanks for the clarification, please share all this information by Contact Support so that we can best accomodate and help you with this situation. Thanks!

Hi @retraite5, I am sorry to hear that you are having trouble connecting to the store. Could you please follow the below steps to try to resolve: 📌Restart: Force close apps and restart your device. 📌Updates: Check that you have the latest game and device updates. 📌Memory: Keep at least 2GB of free storage for smooth…

Hi @Mfanesizwe_28 , I am sorry to hear that you are unable to use your Gold Bars. Could you please let me know what is preventing you from using them, are you getting any error?

Hi @JerryR , I am sorry to hear that you had trouble with your game crashing when about to win a level after you had made a purchase. We will be happy to try to get you going but could you please Contact Support directly so that we can best guide you. 

Hi @kimgdn , I am sorry to hear that you are not seeing Ads in your game. We have prepared a guide: Video ads disappearing or not available to help provide you with more information, so please check it out. 

Hi @Red4473 , I understand that you want to transfer your progress into a new account, therefore we will be happy to try to help but could you please Contact Support directly so that we can best try to support you.