Kevin_

Game Expert

Hi and welcome to the Comunnity! I am sorry to hear that you are having trouble accessing your account. Would you be so kind as to share some additional details? Do you mean that perhaps you forgot your password and you are not getting the email to reset? If so, we will be happy to get you going but could you…

Hi @Mimepat9 and welcome to the Community! I am sorry to hear that you have lost your boosters after change of device. We will be happy to get you going but could you please Contact Support directly so that we can best further support you. Have a sweet day! 

HI @angelabalentine I am sorry to hear that you are having trouble with level 3181. I know how difficult is to be stuck on a level for a long time, I remember playing this level, and it was quite a challenge, so is not easy to overcome! It’s always a mix of luck and skill, so it can take a few tries before finding the…

Hi again @trinthallem333 , I completely understand your frustration with not getting the email to reset the password and as you have not had success reaching out to support. I can see you shared your and your father's email however for security reason it had to be removed. In order to try to further help with this, can you…

We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and have a wonderful day! 

We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊 Thanks for understanding and have a wonderful day! 

Hi and I am sorry to hear that you are having trouble with resetting the account password. We will be happy to get you going with resetting the password but could you please Contact Support directly so that we can best assist you with this. 

Hi and I am sorry to hear that you are having trouble with your game freezing while at level 6313. Could you please try to follow the steps from our Help Center in the article crashing/freezing depending on your device to try to help with this issue.

Hi and I am sorry to hear that you are having trouble with your purchased lives not arriving. We will be happy to get you going but could you please Contact Support directly so that we can best try to help you. 

Hi and I am sorry to hear that you are unable to use your Gold Bars. Could you let me know what is preventing it? It would be of great help if you can share a screenshot.