Hello Trujillo. I am not sure what would cause this, but I will ask the Moderator if they can look at this for you. I am so sorry this is happening to you and I hope they can solve this problem asap! Thanks for writing and I hope you have a good day!
Chardonnay, we can not handle purchase issues here in the forum due to the need for sensitive account info. You can go here to get this issue solved. There is a link on the bottom if you need more help also. Thanks for writing and have a good day!
Hmmm. This is a really good question Mina. I will ask the SuperStars if they have any ideas about this, and if not, I can send it to the Moderators. This one has me stumped as well. It looks as if you have done everything you could on your end, so let me see if King can find out why this is happening. So sorry this is…
Hi there Lorna! I have passed this on to the Moderators for you, so hopefully someone will reply to you as soon as possible. Thank you for writing and have a wonderful day!
Hello Annette. We can not handle purchase problems here in the forum due to the need for sensitive account information. You will have to go here to solve this. Thanks for writing and have a nice day.
Hello Camille! I am so sorry about this! I will let the Moderator know about this right away for you. Someone will contact you as soon as possible. Thanks for writing and have a great day!
CDAVIES, thanks for writing. The Team is aware of this, and they are working on it. Please be patient, as it takes time to investigate these issues and find the coding that needs to be fixed. Have a great day!
Hi there Bigjon! I have let the Moderator know about this and hopefully someone will get back to you soon about this. I am sorry this happened to you. Did you connect through Facebook by any chance? Let me know! Thanks for writing and I hope you have a nice day!
Sodya, here is the info for you. Thanks for posting on King Care. Welcome to the community Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the…