Yes their support is garbage. You will not get anything back. Imagine the very minor cost of having a human support versus eventually losing your entire customer base. Well played King if the goal was to save a penny to lose a dollar.
Well they did nothing from a year ago when it happened to me before. None of the other posts indicate success and their email/support is about as useful as spammed stock trading "secrets'" by a "Prince" who needs your help/money to unlock his fortune being held hostage by an army of eight armed aliens who shoot lasers and…
Well this has happened to me twice over a year or so. First time ingot past being angry. King will do nothing and has terrible customer service and response. Either accept that it is a buggy free game or walk away. I know what I will choose after this last wiping of boosters. 200+ boosters gone and so am I.