Comments
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Hi there, so I've sent the issue to the studio. Regarding the pre-game boosters, please make sure that you press the boosters before playing a level to add or remove the ✅ check if you have it. As for new levels, new levels are added every Friday and you can see the status here: As for not getting boosters via Bake-A-Cake,…
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Hey there and thanks for sharing your feedback. When you say reconfiguration, are you perhaps talking about the events in the game? We've seen a few players who say that they're no longer seeing some events which can be the case, but I also recommend following the steps below: Restart: Force close apps and restart your…
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Hey there and apologies for the delayed answer. It might be that you're currently in a group that doesn't have any events, but I'd also try to check that nothing is wrong with your game with the following steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device…
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Hey there @Tiffany1138, Could it be that your boosters are ticked with a checkmark before you head into levels? ✅ If that's the case you will use your boosters when going into the level. And that could have depleted your boosters. To make sure nothing is wrong with your game, please follow the steps below: Restart: Force…
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Hey there @Margielhr, Could it be that your boosters are ticked with a checkmark before you head into levels? If that's the case you will use your boosters when going into the level. And that could have depleted your boosters. To make sure nothing is wrong with your game, please follow the steps below: Restart: Force close…
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Hi there and apologies for the delayed response. If you lost your boosters, please make sure to check before entering a level that you have not ticked the boosters ✅ as it will use the boosters when going into the level. Should you have more problems with this, please let us know your Player ID and we can look into it.
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Hey there! Welcome to the community, unfortunately we don't support this language but feel free to repost it in English or any of the other supported languages (such as German, French, Spanish or Portuguese).
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Ah I see what the issue is now, it's written in a bit confusing way perhaps - but the app is asking you to update your device. The current version of your device is not supported, and it seems like this device has reached it's limit of updates which blocks it from being able to play the game. 😔
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@GiggzZz & @cookiemae: I had a look and it seems like it is being investigated, if you have reported it elsewhere I think it's best to continue the discussion there so you don't have to keep track of several discussions on it or get duplicate info - I hope it gets resolved for you for the tournament!
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Ah! Thank you for the help 😁
