LoFiGummy

Community Manager

Comments

  • Hi there! Sorry to hear that, seems like you've tried some of the troubleshooting steps as well. Could you perhaps send your Player ID so that I can take a look at it? It's also great if you can check that you're on the latest version of the game to avoid any problems with playing!
  • Hi there! Let's take a look, please try these things first of all to make sure nothing is wrong with your game: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Connection: Use WiFi instead of cellular data. Clear Cache: 🤖 Android: Settings > Apps > Candy…
  • Hi there, You should have the Supersonic Lollipops in your game now. Please try the following steps to make sure that everything in your game is all right: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Let us know if you continue to have problems and…
  • Hi there, I took a look at this and see now that it was the Golden Farm Pass that you purchased - so you have will have access to the rewards as you play the game and progress through the Farm Pass. I understand however that it might've not been super clear so I'll pass this feedback on to the studio. If you're having…
  • Hi there, this is intentional yes, if you see something that should be reported - feel free to tag one of the game moderators for further assistance.
  • We've arrived to the end of the 4th and final week of the Soda 10th Anniversary Quiz! The question was: What happens when you match 4 candies in a square in Soda? And the correct answer was: Creates a Fish While plenty of you had the right answer, only 10 can win! It's time to draw the winners… And the winners are:…
  • Players with keen eyes at the end of levels might also notice today that we got an extra set of 15 levels with todays drop, hope you enjoy it! 🤗
  • Hi there! Unfortunately we're not able to help you in this language, we mainly speak English here but also have a few more languages that the we support via the translate tool. Please repost your question in English or one of the supported languages and we'll be happy to help you! I'll close this thread now, have a nice…
  • Hi there and I'm sorry to hear that, please try the following steps first: Steps to resolve a missing item purchase:Restart your game and pass a few levels. Check your inventory for the purchased item. If the item is still missing:Open your Google Play purchase history. You can also locate receipts in the Google Play…
    in Gold Comment by LoFiGummy December 2024
  • Hi there, did you have an account in the game? In that case you can just log in and the progress should come back to the game, you can read more here !