LoFiGummy

Community Manager

Comments

  • Hi there, I'm not entirely sure what's being asked, but let me try to respond! To earn rewards in the game, please make sure to participate in the events in Candy. You can also earn rewards by participating in contests here in the community, head over to the Contests section for more info! Let me know if that helps!
  • Hi there, it could be that you weren't logged in previously or that you need to log out and back in again. You can read more on this article: I can't find my progress in the game – How to retrieve your levels – King General If you never made an account previously, it could be that you lost your progress - in that case I…
  • Hi there, we unfortunately can't help you in this language - so please feel free to repost this message in English or any of the supported languages. I'll close this thread for now, have a nice day!
  • Hi there! You will need to log in to your account to retrieve your progress, please read the article on the following link: No puedo encontrar mi progreso en el juego – Cómo recuperar tus niveles – King General
  • Hi there, very sorry to hear that - has it happened otherwise for you when playing Soda? It would be great if you could provide us the following details so we can look into this more closely: Player ID What platform do you play on What device do you play on (iPad, Smartphone, Laptop? and what type) What version of the game…
  • Oh I see, sorry for the misunderstanding but it seems like it hasn't been added to your game yet in this case. I hope you can try it soon!
  • We've arrived to the end of the 3rd week of the Soda 10th Anniversary Quiz! The question was: What color is the Soda in Candy Crush Soda Saga's logo? 🎨 And the correct answer was: 🟣 Purple While plenty of you had the right answer, only 10 can win! It's time to draw the winners… And the winners are: @penken @rebelchild…
  • Hi there! Maybe this video can help you?
    in Help Comment by LoFiGummy November 2024
  • Hey there, it seems like you still have the Quests as shown by your screenshots. As for the companions which was mentioned as well - the studio is testing various versions of the game to see what makes it the most balanced. I understand that not seeing the companions must be frustrating however, and I'll forward this…
  • Glad to hear it! Let us know if there's anything else we can help with 🤗