Comments
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I hope you can get the help by doing so and I'm sorry to hear that. ππ
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@bdy76 @rebelchild @Andres-2 & @simplyP Due to the server problems yesterday the studio had to close the Soda Cup feature for a little bit which is why you didn't see any updates for the tournament. The latest information I have is that it will hopefully appear later today so you have more information of what is going on!β¦
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Hi there, I'm sorry to hear that! We want to look into this, but to be able to do that, could you provide us with your Player ID? You find it by tapping your portrait in Settings. You can read how to do this HERE I would also advice you to restart your device, log out and then log back in again to see if it solves theβ¦
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We have a new challenge and contest for you Farmers - check it out! π₯³π
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The first Farm Audio Challenge is now live! π§πΆ
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I see, if you uninstalled and reinstalled the game then unfortunately this removes the boosters from the game. However if you have a purchase that got broken with the server issues today, then I advice you to contact the Support Team via the game (Go to the βοΈ Settings, click on an article, then scroll down to the "Contactβ¦
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Ah I see, yes unfortunately Boosters are tied to the game itself - so when uninstalling and reinstalling again these get removed from the game. π Very sorry to hear that but I hope you can gather more boosters from the events in the game.
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Hi there, Have you made an account in the game? In that case you may need to login to that one to be able to get your levels and boosters back. If you're logged in, try logging out and back in again to see if it helps restore the progress for you! If this doesn't work let us know so we can help you further.
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Hi there, could you send us your Player ID so that we can take a closer look at this? It may have to do with that there was a problem with the game servers earlier today.
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Hey there! To get a better understanding of the problem, could you send us your Player ID and what device you play on? If you can send a screenshot of how the problem appears it would also be helpful! So we can see if you are missing a specific type of event, or just events in general.
