Comments
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Hi there @bea1103! In this forum we only speak English unfortunately, so to be able to help you properly, please repost your message in English. Otherwise I'd listen to the good advice of @simplyP if the problem is related to purchasing issues as mentioned.
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Hi there @supermenka, I hope the problem is still not persisting for you. If you continue to have problems, please check the following steps: Restart your device: Temporary files might be causing errors or network issues where your device is not connecting to the server or your local network properly, and sometimes a…
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Hi there! For this type of problem - please check the following steps and see if they help you! 1) Check for game updates. 2) Check for device updates. Tap on the "Settings" menu. Then push the tab further into the upper right corner of the screen At the bottom of the next window, click the "About Device" button Here you…
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Hi there and sorry to hear that. In the games it can vary a lot which types of events players get as they are tested for different groups, players and regions. I hope you were able to participate in the end, but otherwise there will be future events to look forward to.
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Hi there thanks for reporting this! Yesterday we had some problems with the games not working correctly which may have interfered with the bonus, but usually this shouldn't be a problem as long as you have an internet connection and log in to claim your reward. If it does happen again, please let us know and do make sure…
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Thank you for getting back to me! To be able to help you out further I need a bit more information. What is your Player ID? Find this by pressing settings, then double pressing the "King" logotype. What browser are you using? When you say you're getting a connection error, do you get any message of this? If you can send…
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Ooohh!! That's impressive, I hope you can maintain your spot until the new levels come this Friday!
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Apologies for the late response here @SApple2 & @teeweiping but I've reached out to the studio to look into your statuses and see if there is anything they can do to help.
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Heyo! Just wanted to note that I've been responding to Gloria in the "loading issue still going on" so I'll close this one and continue the discussion there to avoid the duplicates.
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Hello and thank you once more for the feedback! I believe it's +15 extra for each platform. It's not enough perhaps in terms of the cup, but we hope it gives later stage players a bit more to play now for the holidays!
