Well, I have been having the connection error so I did what was suggested and cleared cache and redos loaded app now I have lost everything, back to first level😖
I have a similar problem. Candy Crush Soda Saga keeps telling me I’m not connected to the internet, when I am. I can play off-line but get no rewards. I am not playing on Facebook but on my IPad, which I recently updated and have done all Candy Crush Soda Saga updates