We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's "Ad id"? Have you tried running the troubleshooter app for Windows yet? http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps Ad id means advertisement Id. Some search results ends up with try to on Ad id..