MustardCyborg

Game Expert

Comments

  • Hi there, @kam92708 I see you're having issues with passing level 7189. After making some checks, I'm seeing this level might be a bit challenging. I have to recommend checking out these tips first and foremost: Additionally, I've sent you some items to help you along: 2h unlimited lives, 1 Colour Bomb, 1 Colouring Candy,…
    in Ievel help - 7189 Comment by MustardCyborg 2:03AM
  • @Krissy111 Thanks for the screenshot! Now that I've confirmed you're indeed playing on Facebook in the browser, I can share this is a known issue as mentioned by @Alienscar. Please see our answer linked below: We appreciate your patience and I wish you a great day!
    in screen Comment by MustardCyborg 1:49AM
  • Hi there, @hellmannerica To recover your progress, you just need to log into the correct account. After some checks, I'm seeing you're registered with Facebook. Use the steps below with your email address and you'll be all set: 1. Make sure that your Facebook account is correctly disconnected from the game (if you are…
    in Lost all my levels Comment by MustardCyborg July 24
  • Hi there, @Krissy111 I see you mentioned your screen is smaller than usual. Could you please share a screenshot of what you're seeing so I can make some checks? You can follow these links for steps on how to take a screenshot if need be: Android / iOS Apple / Amazon / Windows 10 / Windows 8 / Windows 7 / Mac.
    in screen Comment by MustardCyborg July 24
  • Hi there, @Dominic404 I see you mentioned friends aren't helping. Could you please share some more information on what you're referring to?
    in Why's that friends aren't helping Comment by MustardCyborg July 24
  • Thanks for the User ID! I now recommend completing the following steps. Close all apps and restart your device: You may need to tap Restart > Restart. Check and update your Android version and the game app Temporarily free up space by clearing app's cache. This is a short-term solution. Over time, cached data will build up…
    in Disconnected feom server Comment by MustardCyborg July 23
  • Hi again, @king5186 No worries at all! Be sure to let us know if you ever need anything else! Have a delicious day!
    in Hi everybody, good afternoon Comment by MustardCyborg July 22
  • Hi again, @stephanie2024! I appreciate your understanding. Although I see you're privy to these particular features, they're by no means necessary to play. They're designed to be cycled through in the first place, so the balancing of the game isn't reliant on any specific features like this. I do hope the events you want…
    in Trying to get some help Comment by MustardCyborg July 22
  • Hi again, @Dalton06 I see you're having issues finding your User ID. Please return to where you took the screenshot of our profile and tap the King Logo at the top-center of the screen three times to reveal your User ID. You can also share with me what platform you're playing from, @Elvirah2021, whether android, iOS or…
    in Disconnected feom server Comment by MustardCyborg July 22
  • Hi there, @stephanie2024 The test groups you've heard of function a little differently from what you interpreted. A more accurate explanation is that all players are in these so called "test groups" and each group cycles events over time. No player will have access to any event permanently. By design, they all come and go.…
    in Trying to get some help Comment by MustardCyborg July 21
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