Hello @Penny I can see that our Superstar @Elsa has already helped you with some great troubleshooting steps. I have just also checked your King Care account details also and I can see that you have two accounts under two different email addresses, it looks like you have logged out of the correct account. Please could you…
Thanks for the help Elsa! I’m not sure which game platform I’m using. I just downloaded the app on my iPad from the apps store, how can I check? Also, how do I clear the history? Cheers