Hello i have always the same problem, 3 screens saying i must be connected to have rewards and lives BUT i am connected... It's frustating , i cannot have lives from other players and no rewards. When i try to contact the support, the only answer i have is an automatically answer saying "contact the community" Can somebodyβ¦
Hello Mary 1968 said this : "Asks to connect as I am already, connected and does not give me the opportunity to ask for and receive help" Mary has the same problem i have : she is connected but the game asks her to connect and she cannot receive lives Can the support do something for us ?
Hello PummyRaj I am playing on Android with a Samsung A50 , my connection wifi is very good and same problem with data. I have the 3 following screens directly when i connect and also when i am asking lives to my team ( not happens when i ask life to other players ). This is really annoying and i don't dont what to doβ¦
Hello I have now the new version 5. 59.5 but i still have the 3 screens saying i must be connected (i am connected with good wifi or/ data ) Unhappily nothing has change for me, i reboot the phone, clean cache and so on ...but the problem is still there π I don't know what to do...
Hello Pummyraj No upate till now for me and the problem is still not fixed... I still have my 3 screens about the connection... I don't know what happens ο»Ώ π ο»Ώ
Hello, My problem with the adds is now fixed but i still have the other part of the problem. Each time i connect to the game, i see the 3 screens that i put in attachment, it also happens when i asked lives to others players or when i must have a reward ... Sure that i am well connected ( i check each time ) the problem isβ¦
Hi, Yes i did all but nothing helped, the problem is still there, many players have also the problems... I sent requests to the support but always the same auto-reply answers ==> contact the community It's very annoying and frustrating :(
Hello i still have the problem, nothing has been fixed, i have the last update of the game on my Android phone and i am playing with King i first email to the support but they "auto reply" me to contact the community, any help from them :( i am waiting impatiently for the issue I cannot receive lives from other playersβ¦
Hello i still have the problem, nothing has been fixed, i have the last update of the game on my Android phone and i am playing with King i first email to the support but they "auto reply" me to contact the community, any help from them :( i am waiting impatiently for the issue
Hello, Any news about the problem ? It's very annoying and the other problem is that we cannot have lives from other players because the same connection problem.
Hi, My version is 5.58.5, I am playing with my mobile Android. My phone is Samsung A50. Same problem wifi and data. When going for extra moves, I get a "lost connection" message after I've watched the first add Thanks for your help
Hi, my version is 5.58.5, i'm playing with my mobile Android. Same problem wifi and data. When going for extra moves, I get a "lost connection" message after I've watched the first add Thanks for your help
Hi, im having the same problem I keep getting the "Connection Lost" message when watching ads to get additional moves. I can watch the first add, but that's it. After that connection is lost... - This started with the last update. - I've trued WI-FI and data, problem remains. i have still some pictures of the lastβ¦