Poncke-2 Level 2

It is a mess that this thing has not been fixed after two months. I am also miffed that there is no reply to any comment asking for compensation for people who paid to progress in the game and missed out on collecting the box. Anyway.

its been jacked up for a month

I havent lost any rewards, I missed out on rewards, Candy Crush will not compensate for that. Its a free item. However, I did pay to progress and as a result missed out rewards I was expected to get. I do expect to get some form of compensation for that, like some extra boosters. I paid to progress expecting to get…

So why is crazy cat lady saying its a server issue then? I assume she knows more than us

That makes no sense, its a server issue, not an app issue. If the app cannot communicate with the server, a rollback is not going to fix that.

Thanks for the update. What about compensation for players that paid to progress? Ive missed out on rewards because of this.

I play candy crush on 4 different devices and all have the same problem. I installed a brand new on a brand new tablet this week and the problem still persists. The fact that it takes more than 3 weeks to fix this is worrying. I've spent money on the game to progress, but I am not getting the rewards from the chocolate…

Hi Poncke, The moderator has been tied up in meetings all day. We will escalate it as important, or you can log it with paypal the choice is yours :) Unfortunately for all the other players too, the site is not over run with King care staff which is why we volunteers have been drafted in. I realise you want your boosters,…

Hi, can I get some support please? Still no PM, still no replies to my emails. I am about to log a few claims with PayPal. 

I did reply to the automated emails.