Comments
-
It is a mess that this thing has not been fixed after two months. I am also miffed that there is no reply to any comment asking for compensation for people who paid to progress in the game and missed out on collecting the box. Anyway.
-
its been jacked up for a month
-
I havent lost any rewards, I missed out on rewards, Candy Crush will not compensate for that. Its a free item. However, I did pay to progress and as a result missed out rewards I was expected to get. I do expect to get some form of compensation for that, like some extra boosters. I paid to progress expecting to get…
-
So why is crazy cat lady saying its a server issue then? I assume she knows more than us
-
That makes no sense, its a server issue, not an app issue. If the app cannot communicate with the server, a rollback is not going to fix that.
-
Thanks for the update. What about compensation for players that paid to progress? Ive missed out on rewards because of this.
-
I play candy crush on 4 different devices and all have the same problem. I installed a brand new on a brand new tablet this week and the problem still persists. The fact that it takes more than 3 weeks to fix this is worrying. I've spent money on the game to progress, but I am not getting the rewards from the chocolate…
-
Hi Poncke, The moderator has been tied up in meetings all day. We will escalate it as important, or you can log it with paypal the choice is yours :) Unfortunately for all the other players too, the site is not over run with King care staff which is why we volunteers have been drafted in. I realise you want your boosters,…
-
Hi, can I get some support please? Still no PM, still no replies to my emails. I am about to log a few claims with PayPal.
-
I did reply to the automated emails.