Hi @Willeke010, and welcome to the Community 💜 Thanks for reaching out, we totally get how frustrating it can be to get stuck on a tough level like 17587. You've shown such dedication playing for so long, and we’re really glad you spoke up before giving up! 💪🍬 Some levels can be tricky without boosters, especially when…

Hi Ladiecake, and welcome to the Community 💜 I’m really sorry to hear about your win streak resetting, especially after reaching over 200 (and even 378!). That’s incredibly frustrating, and we understand how much effort and items go into keeping a streak going. While this isn’t expected behavior, the streak can sometimes…

Hi @joan543, Thanks for your message, and I completely understand how frustrating it must be to see an unwanted advertisement keep appearing after you’ve reported it. Please know that our Player Support and Ads Teams take these reports seriously, and they do investigate them. However, in some cases, it can take a bit of…

Hi Bernardina08 👋 Thanks for your message, and I’m really sorry your credit purchase didn’t go through. That’s definitely frustrating! If you didn’t receive your items, the quickest way to resolve this is to request a refund directly through the store you used to make the purchase. Here's how: 📱 If you used Google Play…

Hi Christine, Thanks for raising this! Just to clarify, we haven’t extended the language translation support into the Hub, which is where the post was originally published. That’s why PrettyBubbles stepped in to close it, as per our usual approach for posts in unsupported languages when there's no translation option…

@christinewupp Thanks so much for pointing my mistake with my previous poll, you're totally right. I got a little too excited about the next round and ended up sharing the Knockouts update a bit early while Second Chance was still in full swing 🙈 Definitely didn’t mean to cause any confusion or make it seem like the round…

Hi belloloddo, and welcome to the Community 😊 I'm really sorry to hear that someone may have accessed your account, that's definitely concerning! Let’s try to understand a bit more so we can help you the right way: Are you seeing any changes to your account (like missing progress, items, or strange activity)? Have you…

Hi SH24 😃 Wow, huge congrats on completing your Pin Album 🎉 That’s an awesome achievement! Right now, once all the sets are completed, you’ll see a message saying "New ones are coming soon." While we don’t have an exact date to share, I can confirm that the team is working on bringing more to the future so stay tuned 😊…

Hi @mansoorcalypso, and welcome to the Community! 😊 It sounds like your game progress may not be synced properly, which is why the map is showing you a different or earlier level than expected. Don’t worry, we can help fix that! Here’s what you can try: Make sure you are logged into the correct account you used to save…

@kiara_wael