Thanks everyone for highlighting this for us on King Care. We are currently looking into this and we hope to have our sweet Candies working again as quickly as possible. Sorry these things can take a little time but the more information that we can collect the better. Please could you let me know the following information?…
I don't have the answer BUT I am having the exact same issue with the screen flashing and not moving on. I have lost all lives given as gifts as the messages are be deleted. its seems they are aware of problem and are working on it. I am in the 1600+ and it has been weeks for me as well