I got a generic reply (which I expected). randomly though the points I had to get on the level went down to 40k... I had played most of my lives at 170k but then it dropped and I didn’t notice until I completed it. no idea what happened but it may be worth checking your game.
I have also burnt through a bunch of boosters and purchased lives. My Max points was just over 100k and that was with a heap of boosters. not sure what to do...