Robert_Stockdale

Level 1

Comments

  • Thanks for getting back in touch Robert. I am very sorry about this, and I understand your frustrations and I think your feedback regarding the claiming of rewards is a good one. I will be passing these comments on. In the meantime I would like to add some items and check your account, please could you let me know your…
  • Hi Robert, in order for Cez to help you we need you to get your user ID #. Please follow the steps from this blog: https://www.elsalanger.net/blog/what-is-my-user-id-and-where-can-i-find-it Once you get this number please write back here and Cez will then be able to look into your account and help you further. Thanks Elsa.…
  • These are all items which I should have had, either because I was awarded them for performance (such as winning races or trophies or as a bonus for buying a piggy bank, etc.). These are all things that should have been in my account or accessible to me once I claimed them. Some of your awards are time-limited in the sense…
  • Elsa. I have not had a response from anyone at King.com as a result of your elevation of my concerns. To put a estimate of the monetary value to the boosters and gold bars lost, i estimate that, to replace the boosters and such would be on the order of $100.00. And, as much as I enjoy Candy Crush Saga, in the face of such…
  • Thank you. I was very unhappy when my only reply was to come here. I would have preferred to deal with it via email. I will say that, looking at a couple of other questions, I am not the only one who is out of sorts over this.