Hi Anna, I don't suppose anybody has got back to you regarding our problem. I have done a few things again with no change. I really don't think the King Community are really interested in a few peoples problems. Thanks for your support though.
Thank you Anna for your comment. I knew it wasn't a Win 7 problem as have been playing on Win 7 for years and I have turned off all updates from Microsoft also years ago. I am pretty sure that the problem originated at King's end, so will just have to wait and see if it rectifies itself or stop playing Candy Crush.