Royyu66 Level 2

@Crazy Cat Lad Hi Cat. Sorry for all the confusion. I hope i can make it all clear with this post. So i got my account reconnected after the reinstallation of the game; that part had no poblems. However i was on level 7249 before the reinstallation, i proofed that using the picture. Now, after the reinstall, i am on level…

@Freddy_Falkner its the same account. i stopped getting the error. i got my levels back but not to where my progress was.

@Freddy_Falkner yes after reinstalling it, the account was able to connect fine. but the progress on the account was amost half a year ago.

@Crazy Cat Lad hi Cat. so the error i kept getting a connection error. Everytime i tried to log in with my account it said "there was a connection error please try again" I found a post with this problem here:…

@Crazy Cat Lad i couldn’t because the game had a reconnection error, therefore I couldn’t connect my main account to the game. I’ve tried to troubleshoot in every way suggested by customer support and it still wouldn’t work. As of today, I had reinstalled it so I lost all my progress from before. @Sukanta_Biswas…

@Freddy_Falkner @Sukanta_Biswas Hey guys, the game still havnt gone back to the level before i reinstalled it yet. I've played multiple levels and i have send in ticket to customer support. I dont know what else i can do. I am suppose to be on level 7249. ive uploaded a picture with my username included. thanks.

@Sukanta_Biswas Hi i contacted the player support recently, ive noticed that the level didnt update today, ill wait another 24 hours before i msg you again. sorry for the trouble. roy

@Sukanta_Biswas @Freddy_Falkner hi, so I’ve just tried reinstalling it, but it started on level one. I didn’t get my level back. I don’t know what my game id is or where to find it. However the email I use for the game is ***. i also included a better picture thanks guys you been really helpful (EDITED by CM - Personal…

@Sukanta_Biswas @Freddy_Falkner hi, so I’ve just tried reinstalling it, but it started on level one. I didn’t get my level back. I don’t know what my game id is or where to find it. However the email I use for the game is***. i also included a better picture thanks guys you been really helpful (EDITED by CM - Personal…

@Freddy_Falkner yup I did, I just finished playing a level

@Sukanta_Biswas @Freddy_Falkner hi, so I’ve just tried reinstalling it, but it started on level one. I didn’t get my level back. my game id is 6244924518 i also included a better picture thanks guys you been really helpful sorry for the earlier post i cant seem to edit it.

@Sukanta_Biswas @Freddy_Falkner hi, so I’ve just tried reinstalling it, but it started on level one. I didn’t get my level back. I don’t know what my game id is or where to find it. However the email I use for the game is royyu66@Hotmail.com. i also included a better picture thanks guys you been really helpful

@wykoon thanks for the advice,but I’ve already tried all the troubleshooting that I could find to solve this problem and still no luck @Freddy_Falkner thanks, I will try that. And if it doesn’t work I’ll let you know, and I’ll post a better picture