Comments
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https://community.king.com/en/pet-rescue-saga/discussion/473006/got-a-new-device Hello there! And welcome to our paw-some community 🐾🐾 Thanks for asking! We’ve got a helpful article just for you. Please take a look at it here. I hope this helps, and if you need anything else, feel free to reach out! 😊
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https://community.king.com/en/pet-rescue-saga/discussion/472919/what-happened-to-weather-alert Hello! 👋👋 If you've noticed that you're no longer receiving Weather Alert or any other events, it could be due to A/B testing.Our team runs these tests to try out new things, which helps us make the game better for everyone. I…
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Hello @Ermie58! 😊 I'm glad to see your questions! Please note that the Facebook sign-in shouldn’t affect the content you receive in your game, so your situation of not receiving new levels is quite unique. However, technical issues can happen, so we’ve made some adjustments to your level progression in our system. Kindly…
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Hey @Susan_McIntosh @drakie! 👋 Oh that sounds frustrating! Could you please share the following details to pass them on to the Studio: 1. What device and model are you playing on? 2. What Operating System version are you on? 3. What version of Pets do you have?
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Hello Friends! We know it’s been almost a week since the last update, and we truly appreciate your patience. Unfortunately, the Studio is still investigating the root cause of the issue, and it’s proving to be trickier than we thought. But please rest assured, I’ll share the latest updates with you as soon as I have any…
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Hey Pet Savers! How’s everyone doing in the Honey Race so far? 🐝🏁 🚨 Good news: We’ve made some changes to help more players join in! Before, if you were in the last 90 levels, you couldn’t access the feature. Now, we’ve reduced that to the last 30 levels so more of you can enjoy the fun!
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Hello @cthidell! Thank you for reporting the issue! It seems that other players are experiencing the same problem. Rest assured, I’ve passed your report to the team, and hopefully, it will be resolved soon! In the meantime, please try following these troubleshooting steps to see if they help
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Hello @BQN537! That’s interesting… I’ve seen a few other players mention the same issue 🤔 I’ll definitely bring this to the Studio’s attention. Thank you for reporting!
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https://community.king.com/en/candy-crush-friends-saga/discussion/472457/why-has-everything-dissappered Hello there! Thanks for joining the community 🏂 We're currently experiencing a technical issue with the events, but the good news is that the team is actively working on it. To stay updated on the status of the issue, I…
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https://community.king.com/en/candy-crush-jelly-saga/discussion/471938/technical-support Hello there! So sorry for waiting so long! Do you already connect your game to a King account? If so, just install the game on your new device and log into your account — that's it! All your game progress and Gold Bars will appear on…
