Not getting new levels on iPad

PrettyBubbles · October 19

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3177736#Comment_3177736

Hold fire my friend let me see what we can do regarding your boosters once you switch 💓

Ermie58 · October 19

Hello again,PrettyBubbles. I just have a couple of questions for you. Why is the option to sign in on Facebook still available on my phone and iPad? It should not affect the performance of a game. It's just a log in. Also,why are all of these problems happening only on my tablet and not my android? They both use Facebook to sign in. They are both up to date. My ipad is 9th generation running on ios 18.0.1 and my Samsung S20 is an Android 13. Thanks.

Ermie58 · October 19

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3177740#Comment_3177740

Thanks again for your persistence and determination. We have that in common. I put out a post in a BWS2 help group and I honestly don't think I am confident in doing the switch. See one of the replies. Maybe it's best that I play on my phone on Tuesdays and on my iPad every other day.

Snow_Rider · October 21

Hello @Ermie58! 😊 I'm glad to see your questions!

Please note that the Facebook sign-in shouldn’t affect the content you receive in your game, so your situation of not receiving new levels is quite unique. However, technical issues can happen, so we’ve made some adjustments to your level progression in our system. Kindly check the game and let me know what level you’re currently on 😃

Ermie58 · October 21

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3179395#Comment_3179395

Hi Snow Rider. I never thought it was a Facebook issue because Pretty Bubbles explanation didn't make sense. I have absolutely no problem on my android phone and it's the same FB account as with my iPad. Here is a screenshot of the game two minutes ago and the last level is 7790. As you can see my avatar is of King's Scary Woman( Hahaha) and not my beloved cat. If I log into FB, I get my furbaby. So, yesterday and today I did not use FB as a login and I got Jackelope Tower. There have been some weeks where I don't get it all. So fingers and eyes crossed that I will get my new levels tomorrow if I stay clear of the Facebook log in. By the way, I belong in a Bubble Witch Saga 2 Help group and I talked about my situation with the game. Quite a few experience problems on their ipads but not on their iphones, and not on all the android devices. So, it's an iPad thing. My ipad is 9th generation and running on ios 18.0.1. I used to put my tablet on airplane mode overnight and I still got my new levels. These past two months, I just shut it down and that made no difference at all. Background App refresh is on but I don't see that makes a difference. If I uninstall and reinstall the app, I lose everything and with King, we get nothung back. That's not fair. They should fix that. I play two Peak Games apps and if an app acts buggy, I get everything back after reinstalling their apps.I have played BWS2 as soon as the original was close to its end( I miss that game so much!) and I want to continue playing it on my iPad. Phone is not the same experience. Thanks! Oh, by the way, on my android the last level is 7790.

Ermie58 · October 21

ATTENTION SNOW RIDER

Ermie58 · October 21

Hey,my avatar is back! What did the tech team do? Now to more important stuff, will I get my 20 new levels ( along with last week's)

on my iPad tomorrow ?

Ermie58 · October 22

Hello, should I quit this game? Again, this is two weeks in a row where I do not get any new levels on my iPad.I did get them on my android this morning.I prefer playing on a bigger screen and besides,all my boosters are on my tablet. I only use my phone for "emergency play".Why is this happening? Why did I get Jackelope Tower on Monday and nothing new today. Why the inconsistency? Please help! Thank you.