SophiaG

Level 2

Same issues here. I think they are overwhelmed with complaints and it seems like when they have issues with new contest they are impossible to reach. I would think that's there way of not having to make good on issues. I've never understood why that's an issue as it's no skin off there nose to give back what someone looses…

I've done everything they suggest and have only been able to actually get calendar and open door for prize one time. Should have been able to open door and receive at least 10 or so times. It does get frustrating when there are constant issues. Never any issue in monies coming out of your account. I like playing and enjoy…

So I'm not quite at that level yet. But what I do when I get stuck is I Google how to get past particular level. I Googled 3826 & basically it looks like you just need to use jelly and stripe together then hopefully have a few speckled or but some extra candies to blast out some. It would be easier for you to Google level…

@Alienscar thanks I will try that email.

@lindark I may have. I didn't realize level restart was there. I'll have to look out for that. Thanks for the info. Do you happen to know the direct email to customer service so that if I need to contact in future? It's just easier that way. They have to me and I used, but it's been some now and I can't find address in my…

Thanks

Thanks @Alienscar! I do know how to pull that up. I was hoping there would be an area that would have leader board for all players in game rather than just the group.

I've had issues a little different than that but what I did was go to bottom of this page and click on "contact us". Go thru and find your issue, but sometimes if you continue on until you can actual have a discussion with customer service, that seems to help the most for me. There is a direct email but I can't find. They…