Spazella_ Newbie

I got a request for information which I quickly sent and nothing since. 

I have lost close to 200 gifted lives and all my boosters, have sent many messages but only get a link to this board as a reply. Hope you can help! Saved the lives to use while I'm in hospital! The game keeps crashing and I had to delete and reinstall a few times. Have just reinstalled again. Please help me get the lives…