Hi Tim! Which model of Android do you have? I have seen other threads where certain older phone models are no longer compatible with the game. It can also be that you have other apps running that interferes with the game. Try a simple reboot right before playing the game to see if it solves the issue. You might also have…
You may wanna have a read through this, should get it running again hopefully: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android I've tried all of this to no avail. Getting frustrating at best...