Agreed. Every time I reach out to their support team they keep telling me to refer back to their community forums and I'm like ummmm there are multiple people who are in the same boat as I am.....IT'S A GLITCH!!! So frustrating!
Same!!! This has to be a glitch and King customer service was so useless. They told me to check on the forum and none of the videos or helps I can find has the same board as me (with no chameleon candies or 23 moves)