candycrazycat

Level 3

There is a "check for updates" button on the store page. Try that. It may not have

I am playing on a Windows 11 laptop. Since 1/28/26 (the last update), the app will simply close when I click on play. I have found that if I logout and then log back in, I can play for that session. Once I quit, it closes after clicking play. I shouldn't have to log out and then log back in each and every time.

I can't get in, either. Once I hit "play" the app just closes. I'm on a Windows 11 laptop. I did find that if I log-out, then log back in, I can play for that session; but if I close the app, I can't get back in unless I go through the logout/login routine. So ridiculous.

Bump! It is still crashing and closing. Any updates as to fixes?

https://community.king.com/en/candy-crush-saga/discussion/comment/3419103#Comment_3419103 While it appears that game functionality has returned, all my saved lives have disappeared. I had approximately 20 lives from friends that are now gone.

Mine shows version 1.3132.1.0

Each time I've tried to play this morning, the game crashes and closes. I also see that all of my lives have disappeared. I have logged out, and then back in. Made sure the app is updated. Nothing helps. I play in Windows on my laptop.

This morning it seems that the functionality is back, but all my lives (given by friends) are gone. Why did those disappear?

Please be aware that I am playing on Windows 11, not Windows 10.

https://community.king.com/en/candy-crush-soda-saga/discussion/505397/purchase-not-loading I've been getting this message frequently. It's very frustrating, since this issue has been going on for at least a month.