candycrazycat

Level 3

Thank you for fixing the problem!

Any update on the fix?

My Game ID is 4702512970

I am having the same issue. I am using a Windows 11 laptop and playing on Microsoft. I have tried logging out and logging in again with no change. I have attached 3 screenshots showing the sequence of screens that show. On the last screen, it won't allow you to X out of it; you have to close the application and go back in…

I've already done all you suggest. Here is a screenshot.

Thank you. I am playing on King.com on my laptop. I do not have a Facebook account, and have no intention of establishing an account just to play a game. That's really unfortunate! Does this mean that all games will end soon? I also play Candy Crush, Papa Pear and Candy Crush Soda.

I'm not accessing the game via Facebook. I access it from a PC via the internet on King.com. Since I'm not accessing it via Facebook, it may explain why there is no Find My ID link. I also don't have a Fan Page link, which makes sense.

Update: Strangely enough, it reappeared this evening, but when I got to level 8 within this Pet Island, it won't work. I click on it and it won't launch that level.

I am not seeing any link for "Find my ID". I am looking at the bottom of the page down where the Terms and Conditions and Privacy policy links are. 

Yes, it's still missing this morning. I'm using Chrome and a PC.