Hi @Crazy Cat Lad the level was not fixed. It can’t be done in the number of moved allotted. Not spending bars for extra. Either moves need to be upped to 38 or frequency of drops increased
Echoing - 12339 complaints. Not enough moves to get licorice down. With the 3 extra moves I’ve gotten close but normally 3 left. Don’t want to spend bars on a defective level.
I have already contacted player support in the game. No response. This happened once before and also was never resolved. I just cut my playing time when it happens.
Also I already tried player support. I got a form email then no further response. Is there a phone number or so direct channel? I’m ready to quit the game in frustration.
I did not purchase the bars. I won them in game. Also won the chocolate box. Need them put back in my account They were deleted due to a game glitch of some sort. I did get infinite lives for a while during it oddly but didn’t particularly want them. Please credit my account.