Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Comments
-
Yeah, that is what I did. All five times. And all five times I got the automated answer, to which I replied and got another automated answer.
-
I'm sure, because I was keeping eye on the counter. I made it to at least 82 or 83 on Sunday morning. Even if it was a glitch, it would be nice for support to answer. Anyway, I needed a motivation to stop playing - this might just be it.
-
No ticket number. As I said, after replying I just got the same automated message again :( Five times.
-
Is this a joke? I also tried that (several times, actually), and got the same automated answer again.
-
How can we let anyone who can fix it know? I have submitted five requests for support, but I always get an automated answer to look at the community forum.
-
That is exactly what I have done. I always selected "Problems with my game" and then "prize not received", and all I get is automated answers telling me to post in the community. I could figure out on my own that that wouldn't help, but after five tries I decided to do it anyway. Crappiest support ever.
-
Same problem here. I didn't receive the prize. I have contacted support 5 times already, and all I get are automated replies telling me to read the community forum.
-
Same problem here. I didn't receive the prize. I have contacted support 5 times already, and all I get are automated replies telling me to read the community forum.
