lcfilipe

No ticket number. As I said, after replying I just got the same automated message again :( Five times.

in I won this week’s race with over 80 wins. but did not receive the promised 50 gold bars. Comment by lcfilipe October 2020

Is this a joke? I also tried that (several times, actually), and got the same automated answer again.

in I won this week’s race with over 80 wins. but did not receive the promised 50 gold bars. Comment by lcfilipe October 2020

How can we let anyone who can fix it know? I have submitted five requests for support, but I always get an automated answer to look at the community forum.

in I won this week’s race with over 80 wins. but did not receive the promised 50 gold bars. Comment by lcfilipe October 2020

That is exactly what I have done. I always selected "Problems with my game" and then "prize not received", and all I get is automated answers telling me to post in the community. I could figure out on my own that that wouldn't help, but after five tries I decided to do it anyway. Crappiest support ever.

in I won this week’s race with over 80 wins. but did not receive the promised 50 gold bars. Comment by lcfilipe October 2020

Same problem here. I didn't receive the prize. I have contacted support 5 times already, and all I get are automated replies telling me to read the community forum.

in I won this week’s race with over 80 wins. but did not receive the promised 50 gold bars. Comment by lcfilipe October 2020

Same problem here. I didn't receive the prize. I have contacted support 5 times already, and all I get are automated replies telling me to read the community forum.

in I won this week’s race with over 80 wins. but did not receive the promised 50 gold bars. Comment by lcfilipe October 2020

lcfilipe
Level 2

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lcfilipe Level 2

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lcfilipe
Level 2